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Kanter Auto Products, 76 Monroe St, Boonton NJ 07005 USA 1-973-334-9575 or 800-526-1096, FAX 1-973-334-5423

  Merchandise Policy:  
 SALES  POLICY   exchanges    returns    back orders    damage    kit policy

SALES POLICY

The items described in this catalog and in our advertisements are new replacement parts unless otherwise noted. They are either new old stock, old stock replacement, currently manufactured, or rebuilt if so noted; they are not represented to be manufactured by the maker of the vehicle for which they are supplied.

Custom-made trim items in this catalog are made from our materials; they are not represented to be duplicate of original, unless so noted, although they may look that way or come very close. They are guaranteed to fit attractively. Allow up to 8 weeks for delivery as most items are made to order.

Price and availability are subject to change without notice. We are not responsible for typographical errors. If you send the incorrect amount or if prices have increased from what is posted in the catalog, we will notify you.

    EXCHANGES OR RETURNS
           100% SATISFACTION GUARANTEED
        1.  All returns or exchanges must be authorized by Customer Service
                  before sending product back. Call Us - We are here to help.
             2.  Items can be returned within 30 days from the date of receipt for
                  exchange or refund. No refunds after 30 days. If through our error
                  we supply the incorrect part for your car you may exchange it for 
                  the correct part at any time.
             3.  All returned items must be unused and in resalable condition.
             4.  Return the item to us postpaid.
             5.  You must include a copy of your invoice with a complete explanation
                  of the problem. 
             CUSTOMER SERVICE
             1-800-526-1096

            BACK ORDERS
            We do our best to supply all items listed in our catalog, although
            availability is sometimes affected by scarcity or long lead times in
            manufacturing. If an item is temporarily out of stock, we will 
            backorder it (B/O will be noted on the invoice) and ship it as soon 
           as we have it available. It is difficult to give an exact time of
           availability, since we are dependent on our suppliers or other sources.
           If an item will not be available, we will refund your payment. You may
           cancel any backordered items at any time by calling our toll free number.
          CUSTOMER SERVICE
          1-800-526-1096

        IN CASE OF DAMAGE
          If an item is received in a damaged condition, Please contact customer
          service. We are here to help.
         CUSTOMER SERVICE
         1-800-526-1096

        KIT POLICY
          The components within a kit are sold together at an attractive price,
          and customers cannot be issued a credit for the return of
          individual components which were sold as part of a kit. Similar
          situations would be overhaul kits, power brake kits, tune-up kits,
          carburetor kits, engine kits, top kits, etc. Incorrect parts may be
          returned for exchange, of course, and we will rectify any errors as
         quickly as possible.

         CUSTOMER SERVICE
         1-800-526-1096

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                                                         Copyright © Kanter Auto Products 2008, all rights reserved.