Kanter Auto Products, 76 Monroe St, Boonton NJ 07005 USA
1-973-334-9575 or 800-526-1096, FAX 1-973-334-5423
HOME PAGE
We do our best to supply all items listed in our catalog, although
availability is sometimes affected by scarcity or long lead times in
manufacturing. If an item is temporarily out of stock, we will backorder it
(B/O will be noted on the invoice) and ship it as soon as we have it available.
It is difficult to give an exact time of availability, since we are dependent
on our suppliers or other sources. If an item will not be available, we will
refund your payment. You may cancel any backordered items at any time by
calling our toll free number.
IN CASE OF DAMAGE
If an item is received in a damaged condition, Please contact customer
service. We are here to help.
CUSTOMER SERVICE 1-800-526-1096 or
973-334-9575
KIT POLICY
The components within a kit are sold together at an attractive price,
and customers cannot be issued a credit for the return of individual components
which were sold as part of a kit. Similar situations would be overhaul kits,
power brake kits, tune-up kits, carburetor kits, engine kits, top kits, etc.
Incorrect parts may be returned for exchange of course, and we will rectify any
errors as quickly as possible.
PAYMENT POLICY
- If you pay by charge card, your account is charged just before
shipping on in-stock items. Custom made and special-order items are charged to
your account when the order is taken as payment in advance is required on these
items.
- You may mail your order with a bank check or money order or a
personal check. Checks will be held for clearance before an item is
shipped.
- C.O.D shipments may be paid with a money order or bank check only.
C.O.D. fee is $10.00
- Foreign orders: Pay by Mastercard or VISA, or send a check in U.S.
dollars, payable on a New York bank. If you pay by a bank transfer (payable to
our bank) add $25.00 to cover our bank fee (see foreign order form).
SALES POLICY
The items described in this catalog and in our advertisements are new
replacement parts unless otherwise noted. They are either new old stock, old
stock replacement, currently manufactured, or rebuilt if so noted; they are not
represented to be manufactured by the maker of the vehicle for which they are
supplied.
Custom-made trim items in this catalog are made from our materials; they
are not represented to be duplicate of original, unless so noted, although they
may look that way or come very close. They are guaranteed to fit attractively.
Allow up to 8 weeks for delivery as most items are made to order.
Price and availability are subject to change without notice. We are not
responsible for typographical errors. If you send the incorrect amount or if
prices have increased from what is posted in the catalog, we will notify you.
Ordering by Fax
- FAX NUMBER: 973-334-5423
- If possible use our order form. Fill in the form completely for all
orders.
- Type or print using black ink, preferably a felt tip pen.
- Send your fax number and address including country with all
communications.
- Payment: Include VISA or MasterCard number and expiration date.
USA 48 States:
A 15% shipping, handling and insurance charge is added to each order.
There is a $6 minimum and a $40 maximum for orders shipped via UPS Ground
service. UPS Air Service & Federal Express are available, additional
charges apply.
Alaska, Hawaii, Puerto Rico:
Orders are shipped by UPS Air or Federal Express, additional charges
will be applied.
FOREIGN SHIPMENTS (Including Canada)
Post Office Surface, Post Office Air Mail and UPS Surface
Canada:
A 5% Foreign documentation charge ($6 minimum, $40
maximum) plus the actual charges for Air or Surface are added to each order.
Shipping charges must be paid in advance. Please inquire for estimated charges.
The customer is responsible for duties and taxes upon delivery. It is very
important that you include your telephone number on all orders to assure
delivery
Air Freight Prepaid: A 5% Foreign documentation charge
($6 minimum., $40 maximum) is added to each order. Duties and taxes are paid by you
upon delivery. Air freight charges must be prepaid.
We cannot ship exhaust
systems or cut pile carpets by Post Office. Some foreign shipments may have to
go by dimensional weight.
- All returns or exchanges must be authorized by Customer Service
before sending product back. Call Us - We are here to help.
- Items can be returned within 30 days from the date of receipt for
exchange or refund. No refunds after 30 days. If through our error we supply
the incorrect part for your car you may exchange it for the correct part at any
time.
- All returned items must be unused and in resalable condition.
- Return the item to us postpaid.
- You must include a copy of your invoice with a complete explanation
of the problem. CUSTOMER SERVICE 1-800-526-1096
What the Warranty Covers
This Warranty covers any defects in materials or workmanship in every
product we sell.
How long the Coverage lasts
This Warranty covers the item for as long as you own your car. Coverage
is terminated if you sell or otherwise transfer ownership of the car.
What Kanter Auto Products Will Do
Kanter Auto Products will repair, replace, or adjust any defective item
or refund the purchase amount at our option.
What is Not Covered
This Warranty does Not cover damage caused by incorrect installation,
abuse, mishandling or accidents; or normal wear. Kanter Auto Products will Not
be responsible for labor charges, inconveniences, any other expenses and
incidental or consequential damages caused by the item.
What You Must Do
You must return the item to us postpaid with proof of purchase or a copy
of your invoice to: Kanter Auto Products, 76 Monroe St, Boonton, NJ 07005
USA
How State Law Applies
This Warranty gives you specific legal rights, you may also have other
rights which vary from state to state. Some states do not allow the exclusion
or limitation of consequential damages, so the above limitations may not apply
to you.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING WARRANTIES FOR MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
All terms, Policies and Warranties are as stated and will not be waived
or altered except by written authorization from Kanter Auto Products - no
exceptions.
HOME PAGE Top of
Page
For more information on our products and services, please e-mail
sales1@kanter.com, phone us at
1-973-334-9575 or 800-526-1096, or FAX your request to 1-973-334-5423. If you
have problems or comments concerning our WWW service, please send e-mail to
webmaster1@kanter.com.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
|