If you pay by charge card, your account is charged just before shipping on in-stock items.
Custom Made - Special Orders
Custom made and special-order items are charged to your account when the order is taken.
Payment is required in advance is required on these items.
You may mail your order with a bank check, money order or a personal check.
Checks will be held for clearance before an item is shipped.
C.O.D shipments may be paid with a money order or bank check only. C.O.D. fee is $10.00.
Pay by Mastercard or VISA, or send a check in U.S. dollars, payable on a New York bank.
If you pay by a bank transfer (payable to our bank) add $25.00 to cover our bank fee (see foreign order form).
US 48 States
USA 48 states FREE GROUND SHIPPING!
UPS Air Service & Federal Express are available, additional charges apply.
Alaska, Hawaii, Puerto Rico
Orders are shipped by UPS Air or Federal Express, additional charges will be applied.
Foreign Shipments Including Canada
Post Office Surface, Post Office Air Mail and UPS Surface Canada
A 5% Foreign documentation charge ($6 minimum, $40 maximum) plus the actual charges for Air or Surface are added to each order.
Shipping charges must be paid in advance. Please inquire for estimated charges. The customer is responsible for duties and taxes upon delivery.
It is very important that you include your telephone number on all orders to assure delivery.
International orders shipped via Post Office add $25.00 surcharge.
Air Freight Prepaid
5% Foreign documentation charge ($6 minimum, $40 maximum) is added to each order.
Duties and taxes are paid by you upon delivery.
Air freight charges must be prepaid.
We cannot ship exhaust systems or cut pile carpets by Post Office.
Some foreign shipments may have to go by dimensional weight.
If an item is received in a damaged condition, please contact customer
service. We are here to help.
We do our best to supply all items listed in our catalog, although availability is sometimes affected by scarcity or long lead times in manufacturing.
If an item is temporarily out of stock, we will backorder it (B/O will be noted on the invoice) and ship it as soon as we have it available.
It is difficult to give an exact time of availability, since we are dependent on our suppliers or other sources.
You may cancel any backordered items at any time by calling our toll free number.
Customer Service Phone: 1-800-526-1096
What the Warranty Covers
This Warranty covers any defects in materials or workmanship in every product we sell.
How long the Coverage lasts
This Warranty covers the item for as long as you own your car. Coverage is terminated if you sell or otherwise transfer
ownership of the car.
What Kanter Auto Products Will Do
Kanter Auto Products will repair, replace, or adjust any defective itemor refund the purchase amount at our option.
What is Not Covered
This Warranty does not cover damage caused by incorrect installation, abuse, mishandling or accidents; or normal wear.
Kanter Auto Products will not be responsible for labor charges,
inconveniences, any other expenses and incidental or consequential damages caused by the item.
What You Must Do
You must return the item to us postpaid with proof of purchase or acopy of your invoice to:
This Warranty gives you specific legal rights, you may also have other rights which vary from state to state.
Some states do not allow the exclusion or limitation of consequential damages, so the above limitations may not apply to you.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES FOR
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
All terms, Policies and Warranties are as stated and will not be waived or altered except by written authorization from Kanter Auto Products - no exceptions.
Pages pertaining to sensitive billing & address information are encrypted utilizing Secure Socket Layer technology.
SSL technology creates a secure connection between web servers and the individual browser. We utilize 128-bit encryption with authenticated web server certificates.
Kanter Auto Products ("Kanter") Internet Site
(www.kanter.com) - User Agreement
ANY PERSON USING, BY ANY MEANS, THE CONTENT,
IN ANY FORM, OF THE KANTER AUTO PRODUCTS
INTERNET SITE IS BOUND BY AND AGREES TO THE
FOLLOWING TERMS AND CONDITIONS:
If you have any questions about our policy, please forward them to:
Our Blog: Kanter Car Tales
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