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Contact

Kanter Auto Products
76 Monroe Street
Boonton, NJ 07005
USA

sales1@kanter.com

Customer Service:
1-973-334-9575
1-800-526-1096
Fax: 1-973-334-5423

Hours of Operation

Telephone Sales:
Monday - Friday:
8:30 am to 6:30 pm EST, USA

Saturday (Closed)

 

 

 

 

 

 

 

Payment Policy

Credit Card

If you pay by charge card, your account is charged just before shipping on in-stock items.


Custom Made - Special Orders

Custom made and special-order items are charged to your account when the order is taken.

Payment is required in advance is required on these items.


Mail

You may mail your order with a bank check, money order or a personal check.

Checks will be held for clearance before an item is shipped.


C.O.D.

C.O.D shipments may be paid with a money order or bank check only. C.O.D. fee is $10.00.


Foreign Orders

Pay by Mastercard or VISA, or send a check in U.S. dollars, payable on a New York bank.

If you pay by a bank transfer (payable to our bank) add $25.00 to cover our bank fee (see foreign order form).


Shipping

US 48 States

USA 48 states FREE GROUND SHIPPING!

UPS Air Service & Federal Express are available, additional charges apply.


Alaska, Hawaii, Puerto Rico

Orders are shipped by UPS Air or Federal Express, additional charges will be applied.


Foreign Shipments Including Canada

Post Office Surface, Post Office Air Mail and UPS Surface Canada

A 5% Foreign documentation charge ($6 minimum, $40 maximum) plus the actual charges for Air or Surface are added to each order.

Shipping charges must be paid in advance. Please inquire for estimated charges. The customer is responsible for duties and taxes upon delivery.

It is very important that you include your telephone number on all orders to assure delivery.

International orders shipped via Post Office add $25.00 surcharge.

Air Freight Prepaid

5% Foreign documentation charge ($6 minimum, $40 maximum) is added to each order.

Duties and taxes are paid by you upon delivery.

Air freight charges must be prepaid.

We cannot ship exhaust systems or cut pile carpets by Post Office.

Some foreign shipments may have to go by dimensional weight.

Returns Policy

EXCHANGES OR RETURNS 100% SATISFACTION GUARANTEED

  1. All returns or exchanges must be authorized by Customer Service before sending product back. Call Us - We are here to help.
  2. Items can be returned within 30 days from the date of receipt for exchange or refund. No refunds after 30 days. If through our error we supply the incorrect part for your car you may exchange it for the correct part at any time.
  3. All returned items must be unused and in resalable condition.
  4. Return the item to us postpaid.
  5. You must include a copy of your invoice with a complete explanation of the problem.
  6. Customer Service Phone: 1-800-526-1096
IN CASE OF DAMAGE

If an item is received in a damaged condition, please contact customer service. We are here to help.

KIT POLICY
  1. The components within a kit are sold together at an attractive price, and customers cannot be issued a credit for the return of individual components which were sold as part of a kit.
  2. Similar situations would be overhaul kits, power brake kits, tune-up kits, carburetor kits, engine kits, top kits, etc.
  3. Incorrect parts may be returned for exchange, of course, and we will rectify any errors as quickly as possible.

Back Orders

We do our best to supply all items listed in our catalog, although availability is sometimes affected by scarcity or long lead times in manufacturing.

If an item is temporarily out of stock, we will backorder it (B/O will be noted on the invoice) and ship it as soon as we have it available.

It is difficult to give an exact time of availability, since we are dependent on our suppliers or other sources.

You may cancel any backordered items at any time by calling our toll free number.

Customer Service Phone: 1-800-526-1096

 

 

 

 

Limited Lifetime Warranty

What the Warranty Covers

This Warranty covers any defects in materials or workmanship in every product we sell.

How long the Coverage lasts

This Warranty covers the item for as long as you own your car. Coverage is terminated if you sell or otherwise transfer ownership of the car.

What Kanter Auto Products Will Do

Kanter Auto Products will repair, replace, or adjust any defective itemor refund the purchase amount at our option.


What is Not Covered

This Warranty does not cover damage caused by incorrect installation, abuse, mishandling or accidents; or normal wear.


Kanter Auto Products will not be responsible for labor charges, inconveniences, any other expenses and incidental or consequential damages caused by the item.


What You Must Do

You must return the item to us postpaid with proof of purchase or acopy of your invoice to:

Kanter Auto Products,
76 Monroe St, Boonton, NJ 07005 USA

How State Law Applies

This Warranty gives you specific legal rights, you may also have other rights which vary from state to state.

Some states do not allow the exclusion or limitation of consequential damages, so the above limitations may not apply to you.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES FOR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

All terms, Policies and Warranties are as stated and will not be waived or altered except by written authorization from Kanter Auto Products - no exceptions.

Secure Transactions

Pages pertaining to sensitive billing & address information are encrypted utilizing Secure Socket Layer technology.

SSL technology creates a secure connection between web servers and the individual browser. We utilize 128-bit encryption with authenticated web server certificates.

 

 

 

 

 

 

Privacy Policy

Kanter Auto Products ("Kanter") Internet Site

(www.kanter.com) - User Agreement

ANY PERSON USING, BY ANY MEANS, THE CONTENT,

IN ANY FORM, OF THE KANTER AUTO PRODUCTS

INTERNET SITE IS BOUND BY AND AGREES TO THE

FOLLOWING TERMS AND CONDITIONS:

  1. Copyright. All content, in any format, published on the Kanter Auto Products Internet Site is protected by the copyright laws of the United States. Any commercial use of the content published on the Kanter Auto Products Internet Site is strictly prohibited without the prior written consent of Kanter Auto Products.
  2. Accuracy of Content. All reasonable attempts are made to ensure the accuracy of the content published on the Kanter Auto Products Internet Site. Neither Kanter Auto Products, nor its content contributors shall be held responsible by USER for the accuracy of the contentpublished on the Kanter Auto Products Internet Site. Kanter AutoProducts makes no representation or warranty, express or implied, as to the accuracy of programming or content or otherwise.
  3. Information Submission. Any information submitted by you, the USER, becomes the property of Kanter Auto Products, and the USER implicitly grants Kanter Auto Products the right and authority to use that information in accordance with Kanter Auto Products's Online Privacy Policy.
  4. USER Responsibility. The USER assumes all responsibility for use of theKanter Auto Products Internet Site. The USER waives any claim against Kanter Auto Products, its officers, directors, affiliates, suppliers and staff which may arise from the utilization of the Kanter Auto Products Internet Site.
  5. Kanter Auto Products's Online Privacy Policy
  • You, the USER, may submit information which identifies you personally while visiting the Kanter Auto Products Internet Site. Other information which does not identify you personally may be collected for statistical purposes.
  • Kanter Auto Products collects your email address, when you email us, in order to respond to your inquiry.
  • Kanter Auto Products collects information you volunteer to it on surveys and registration sites.
  • Kanter Auto Products places a high priority on the privacy and security of all data assets, including information which personally identifies you, the USER.
  • At the present time, Kanter Auto Products does not sell, share or disclose any personally identifiable information collected at this site with any other organizations or companies.
  • At some time in the future, if Kanter Auto Products decides to share its customers' personal data with third parties, it will, in advance, provide notification and the opportunity for its users to determine and advise if they would prefer the company withhold the information from third parties.
  • Kanter Auto Products does not collect personal information about minor children nor market to minor children on this site.
  • ALL REASONABLE CARE IS TAKEN TO PROTECT THE DATA ASSETS at Kanter Auto Products.
  • Kanter Auto Products has developed this privacy policy in accordance with current U.S. standards.

If you have any questions about our policy, please forward them to:

Legal Department
Kanter Auto Products
76 Monroe St
Boonton NJ 07005
(973)334-9575

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