POLICIES

 

Returns Policy


EXCHANGES OR RETURNS 100% SATISFACTION GUARANTEED

All returns or exchanges must be authorized by Customer Service before sending product back. Call Us - We are here to help.

Items can be returned within 30 days from the date of receipt for exchange or refund. No refunds after 30 days. If through our error we supply the incorrect part for your car you may exchange it for the correct part at any time.

All returned items must be unused and in resalable condition.

Return the item to us postpaid.

You must include a copy of your invoice with a complete explanation of the problem.


In Case of Damage


If an item is received in a damaged condition, please contact customer service. We are here to help.


Kit Policy

The components within a kit are sold together at an attractive price, and customers cannot be issued a credit for the return of individual components which were sold as part of a kit. Similar situations would be overhaul kits, power brake kits, tune-up kits, carburetor kits, engine kits, top kits, etc. Incorrect parts may be returned for exchange, of course, and we will rectify any errors as quickly as possible.



Limited Lifetime Warranty

What the Warranty Covers

This Warranty covers any defects in materials or workmanship in every product we sell.

How long the Coverage lasts

This Warranty covers the item for as long as you own your car. Coverage is terminated if you sell or otherwise transfer ownership of the car.

What Kanter Auto Products Will Do

Kanter Auto Products will repair, replace, or adjust any defective itemor refund the purchase amount at our option.


Payment Policy

Credit Card

If you pay by charge card, your account is charged just before shipping on in-stock items.


Custom Made - Special Orders

Custom made and special-order items are charged to your account when the order is taken.

Payment is required in advance is required on these items.


Mail

You may mail your order with a bank check, money order or a personal check.

Checks will be held for clearance before an item is shipped.


C.O.D.

C.O.D shipments may be paid with a money order or bank check only. C.O.D. fee is $10.00.


Foreign Orders

Pay by Mastercard or VISA, or send a check in U.S. dollars, payable on a New York bank.

If you pay by a bank transfer (payable to our bank) add $25.00 to cover our bank fee (see foreign order form).




 

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