FAQ
Q: Secure Transactions
Pages pertaining to sensitive billing & address information are encrypted utilizing Secure Socket Layer technology.
SSL technology creates a secure connection between web servers and the individual browser. We utilize 128-bit encryption with authenticated web server certificates.
Q: Payment Policy
Credit Card
If you pay by charge card, your account is charged just before shipping on in-stock items.
Custom Made - Special Orders
Custom made and special-order items are charged to your account when the order is taken.
Payment is required in advance is required on these items.
You may mail your order with a bank check, money order or a personal check.
Checks will be held for clearance before an item is shipped.
C.O.D.
C.O.D shipments may be paid with a money order or bank check only. C.O.D. fee is $10.00.
Foreign Orders
Pay by Mastercard or VISA, or send a check in U.S. dollars, payable on a New York bank.
If you pay by a bank transfer (payable to our bank) add $25.00 to cover our bank fee (see foreign order form).
Q: Hours of Operation
Telephone Sales:
Monday - Friday: 8:30 am to 6:30 pm EST, USA
Saturday (Closed)
Q: Contact
662 Myrtle Ave
Boonton, NJ 07005
USA
[email protected]
Customer Service:
1-973-334-9575
1-800-526-1096
Fax: 1-973-334-5423