Will not do business with Kanter again.
I ordered the super front end kit for my 71 Cadillac commercial chassis. Everything online said it was in stock. After ordering, The following Monday I got a email saying there’s several parts backordered for another month and a half or so. The only reason I ordered it was because it said it was in stock and ready to ship and that was false. When I called them, they had absolutely no clue if or when the backordered parts were coming in. They had a estimated date, but it wasn’t definitive. I waited a few weeks for the tie rods to come in, but by that time I needed parts delivered because my appointment at the shop was coming up. The adjustment sleeves never came in so I had to find steel adjustment sleeves locally from Napa. When the package finally got delivered from Kanter they sent a whole front end kit minus adjustment sleeves in one flimsy box with a hole in the bottom but luckily the parts didn’t fall out. Half of the parts were in baggies with parts numbers on them and I was trying to match them up with the parts numbers on the order slip. Only half of the parts were matching up and the other half were questionable if they were the right part or not. I tried contacting them again as soon as possible, but they didn’t have any answers for me and kept transferring me to a answering machine. I left messages, but never did get a call back. Dropped the car off at the shop with the flimsy box full of mismatched parts. I get a call from the mechanic later yesterday trying to figure out why some of the parts are wrong in the box and they’re not able to fix my car because they have the wrong parts from Kanter. At this point, I’m understandably livid and pissed beyond belief with Kanter. Now I have to try to successfully contact them again and explain to them again that I need the right parts or my car can’t get fixed. Now it’s sitting in parts because the shop is halfway through the job and had to stop because of Kanter. There’s another company that has the same front end kit for half the price, but I felt like paying extra for quality and service but I’m finding out that was a huge mistake. My car probably would be fixed by now if I would’ve went with the other company. Never again.












